Delivery Policy

Fast, secure, and reliable delivery for all your smart home products and tech accessories.

Our Delivery Commitment
  • Ventace Folk Limited provides international logistics and shipping services for businesses, distributors, and project partners worldwide.
  • All shipments are handled professionally and in full compliance with international import-export regulations and standards.
  • We cooperate with reputable carriers to ensure your goods are delivered safely and on schedule.
Delivery Process
Order & Contract Confirmation: Agree on delivery terms (FOB, CIF, DDP, etc.) and sign the import-export contract.
Packing & Documentation: International-standard packing and preparation of all required documents (Invoice, Packing List, CO, CQ, etc.).
International Shipping: Delivery by sea, air, or land as agreed with the partner.
Customs Clearance: Fast customs declaration and clearance, with legal consulting for import/export procedures.
Handover & Acceptance: Partners receive and inspect goods, confirm quantity and quality, and sign the handover record.
Important Notes
  • Shipping, insurance, and import duties will be clearly agreed upon in the contract.
  • Ventace Folk Limited supports resolving any issues related to shipping, customs, or cargo damage.
  • Please contact us for tailored delivery solutions for your specific market or project.
Contact for Support
For shipping inquiries or urgent support, please email info@ventacefolkworld.com.
Important Information
  • Shipping fees are calculated at checkout and may vary based on destination and product weight.
  • Delays caused by customs, weather, or courier issues are beyond our control, but we will always support you in resolving them.
  • If your order arrives damaged, please contact us within 48 hours with photos for quick assistance.
Questions?
For shipping inquiries or urgent support, please email info@ventacefolkworld.com.